Are There Any Honest Mechanics?

[lethalwithasupra]

Just nosy but what is he trying to fix ? cos the Mass AFM and the TPS that sounds kinda odd.

[mrnickleye]

^^true....both AFM & TPS bad seems strange. I manage a smog repair shop, so I see these kinds of problems every day, and if only 1 of those items is bad, the car will run bad, or not run at all.

Those parts can be tested individually. Some shops/techs want to just replace parts, and not spend time to diagnose.

Here in Calif. I can NOT charge ANY more $$$ (even if I installed the part, and it ran perfectly with it) until I get the approval of the customer FIRST.

If I did do more than authorized, I can loose the $$ when the customer says he ain't paying it. Of course I can take the part off and put his bad one back on.

Any customer can call the Better Business Beurro(? never could remember how to spell that) or the Consumer Affairs, and complain. Those 2 can make you give them their $$ back, and put a mark against you. 3 marks and you 'could' loose your business license.

Some asshole customers do this on purpose, for free work. In fact, a few years ago we caught a 'lovely, Bible reading couple' doing just this. We knew many of the shop owners, and called to warn them. Finally the couple left town (after their car got all fixed up for free from several shops), and knowbody else would work on it.

They came in complaining that WE called everyone. We actually said to them, "no more pretending to be "Godly Christians, and then ripping off folks" !!! "So get the hell outa here before we call the cops on you for trespassing" !!!

They were pissed off, and we just laughed at them as they drove off.

You see, an honest shop will bend over backwards to try and make things right. And they don't want the BBB or CA getting down on them, so they'll give up the parts and labor to try and make someone happy.
But we know a thief when we see one. And we follow the rules to the "T".

If you don't have a good shop/tech that you KNOW you can trust to not rip you off, keep looking. You CAN'T afford to get ripped.

Like was said in the first post, that elbow hose replacement is a 30-45 min job for a beginner. Not a $200 job.

Also, be careful of the dealerships. Ask around from customers, and shops you trust. The ones in my town are VERY big rip-offs. It's more the service writers than the techs. The writers get paid on commission (as most techs do too). The higher the bill, the more they make. AND, they are under alot of pressure to "get those tickets up there".

I worked at the Toyota dealer here for 4 years, as top tech, then shop foreman. I know the business very well. The $$ generated through the service dept at dealerships pays for all the over-head. The rent, laundry, lights, water, all insurance, etc.

The sales depts, new & used, pays for itself (salaries, bonuses, managers, advertising, porters, etc).

The parts dept pays its own way.

This is why every time you go to the service dept, it cost soooo much.

i.e.: Cadillac Northstar engine oil leak at the pan gasket on one of our customer's cars, dealer=$2000, us=$800.

So many examples of this ripoff I won't bore you.

So be careful where you go.

[Fuel]

Originally Posted by lethalwithasupra

Just nosy but what is he trying to fix ? cos the Mass AFM and the TPS that sounds kinda odd.

I took my supra in to a shop to get a used engine put in. Aftrer it was installed the mechanic told me that the AFM and TPS were bad, which confused me since they worked fine when I brought the car in, so I had to replace them. I didn't have the same mechanic do it though because he left bolts loose, charged me for parts I didn't ok, and he lost a hood bolt and never replaced it. This guy boils my blood.

Now after spending 2800 on my car ( which wasn't expected because the mechanic went 500 over the quote, 140 to tow it to another mechanic, and 455 on the Mass AFM, TPS, and a hose. Thats 1095 more than I intended!) it over heats. I just getting frustrated with all the set backs. I am a senior and now i am forced to ride the bus to school. But anyways I think the problem is a bad fan clutch, but I previously replaced it and it less that 1 week of use. The reason why i think that it needs to be replaced it that it only kicks in when the temp gauge is almost to the red area other wise it does not kick in. (don't worry I pulled off to the side of the road and let it cool down when it reads 3/4) I'm most likely wrong so any help would be very appreciated.

[lethalwithasupra]

Fuel - You guys get some rogues over there ... checked water, had block and radiator flushed, compression tested, etc ? ( edit - I do understand that you've had these things pointed out, just thought I'd say something clever )


Suprra_girl - notice they're never back to appologise over something like that ? Even ( especially ) if their car is still running better than ever after 6 months or so ?
Hey you had many ppl asking about fuel pumps on Toyota vans now that they've changed the diesel fuel grade ? Ever try explaining to some guy that his van is running so slow because of that, not his glow plugs ... he thought he was being ripped off by the people up the road.

[suprra_girl]

lol yea it would be nice if they did actually give their pride a bit of a kick but then again i don't think i would like a customer like that coming back